About
About MIS
MIS was established over 30 years ago and grew into one of the largest radiology networks in the United States. The management team at MIS has been involved in medical imaging since 1963, and has an outstanding reputation as being a leader in providing oversight and quality care for our clients. Over the years, our service and commitment to quality care have driven our customers to request more from MIS, and we are happy to help.
Why Choose Us?
Customer Service
We are a customer-focused company that goes above and beyond for our clients. In an industry that is mainly driven by savings, we can provide savings as well as excellent customer service.
Easy Scheduling
Our scheduling personnel are all highly trained with at least 4 years of experience in workers’ compensation.
Our scheduling process is simple and effective…4 Easy Ways:
- Email: schedule@mis4wc.com
- Call: 800-894-4674
- Fax: 714-736-9494
- Web: www.mis4wc.com
Quality Assurance
We understand the importance of quality care. Our quality assurance specialists are highly skilled to ensure the outcomes of each healthcare service appointment are productive and accurate, and the patient and client needs are exceeded.
About Us
Quality Management
Carl Guerra, President, and CEO, has Forty-Five years of experience in radiology and hospital administration. He served in the United States Army (Veteran) while obtaining education and training as a paramedic and Radiologist technologist. He attended UCLA and took several courses in Hospital Administration and Angiography. He was the Administrative Director of Midway Hospital Medical Center Radiology, and later was promoted to Regional Administration which includes the radiology operations in six other hospitals. Carl started developing the MIS network in 1993 and is the driving force behind MIS’s commitment to quality customer service.
Mike Lopez, CFO. Mike has been with MIS for over 20 years. Before MIS, Mike managed a staff of over 400 individuals and performed as one of the top leaders in the Aerospace Technology Industry. Mike has become a respected individual in the Workers’ Comp industry, as his knowledge of claims and network management has given him the ability to connect with MIS clients and peers to provide better outcomes.
Maritza Gonzalez, Scheduling Supervisor. Maritza has been with MIS for 22 years and has trained and managed the scheduling department for over 15 years. Her years of experience have taught her excellent problem-solving skills that have delivered our clients a wonderful experience when working with MIS. Maritza’s priority is to provide our clients with expedient services and fantastic customer service.
Performance
Performance Promise
Quick reports to examiners are what keeps a claim moving, and reduces delays in treatment. Our turnaround time for reports is within 24-hours of the claimant’s appointment.
Claimant appointments scheduled as soon as the patient is available. Same-day in many instances.
Appointment follow-ups completed same-day.
Appointment reminders delivered via text.
QA
Quality Assurance
On staff medical directors review every report for quality scans and recommendations.
Physicians and Technologists are credentialed annually.
Full-time credentialing coordinator.
Random appointment audits are completed for accurate scheduling and coordination services.
Providers
- Over 25,000 locations for all types of services.
- Coverage in 50 states.
- Credentialing completed through quality assurance software and process.
- Licensed providers for every service offered.
- Flexible program for non-network providers.
- We will work with providers that our clients like to work with.
Scheduling
- One-stop scheduling by MIS through technology, phone, email, fax, referring physician, etc…
- Experienced, Bilingual coordinators.
- National toll-free phone number: 800 894-4674
- Single point of contact
- Same day scheduling
- Always a skilled bilingual agent answering phone. On-Line Scheduling available and reports via our web site.
- Easy online referrals 24 hours a day, 7 days per week. The process is right at your fingertips and provides you with: Instant access, no wait time———-A secure online referral transaction.
- No voice- automated system. Always a skilled bilingual agent answering phone. On-Line Scheduling available and reports via our web site.
- Easy online referrals 24 hours a day, 7 days per week. The process is right at your fingertips and provides you with: Instant access, no wait time———-A secure online referral transaction.
Shout Out To Our MIS Team
All of MIS’s team have been directly involved in the development, management, scheduling, delivery, operational administration, and marketing of multiple ancillary services. They take pride in their work and in making their Customers, Claimants, and Providers happy. MIS could not perform the way they have over the last 30 years without the support and leadership of its crucial Team. This unique combination of talent and experience gives MIS a decided advantage and a unique perspective in coordinating with its network providers for the delivery of our services.
Let Us Help You!
We have provided Nationwide Ancillary Services since 1991. We pride ourselves on providing the highest quality and customer satisfaction.